Shipping

Sydney Delivery Zone

If you're in the Eastern Suburbs, Sydney Delivery Zone - All products can be ordered and will be shipped via our BioHax Delivery service. Delivery 7 days from 8am-8pm.

Out of Sydney Delivery Zone, NSW & Australia

If you're out of the Sydney Delivery Zone - only non-perishables can be ordered and are shipped via Sendle for (Metro) and Australia Post (Regional)

Out of Sydney Delivery Zone - 3-5 Days

NSW & Australia - 3-7 Days

International Orders

Only non-perishables can be ordered and are shipped via (Australia Post)

International Delivery Times - 5-10 Days

Product Categories Explained:

Non-Perishables = essential oils, beauty and cooking oils, raw minerals and supplements

Dry goods = herbs, spices, coffee

Perishables = vegetables, herbs, fruit, eggs, F&G boxes, stock broth and liquid broth

Can I request to sign for my order?

Please advise if you would like to physically sign for your package and we will ensure the driver does not leave your order until it has been signed. This information is acquired during the checkout process, before payment, under “delivery instructions”.  We also ship to PO boxes by only if shipping is via Australia Post. If you would like to sign for your order and it’s being shipped via Australia Post, there is an additional $2 service fee.

Note: if you request for your order to be signed on delivery and no one is home to sign when the courier arrives, we are unable to take responsibility for any items that have spoiled as a result of being returned to our third-party transport company.

If it is perishable items (fresh produce & broth), we prefer not to leave it outside for more than an hour and recommend having someone home; friend, neighbour or family member to sign for it.